Our Approach

Design

Enquiry

Our friendly team are happy to arrange a meeting to discuss your project and design intentions.  Once design concepts and a general specification have been established, the estimating team will produce quotes, whilst interacting with you to ensure all factors are taken into account and potential cost savings are achieved where appropriate.

Once the quote is approved and the order placed, we take the initial design concepts and produce detailed working drawings.  Samples can be sent out at this stage to ensure final finishes are approved.

A site survey or visit takes place to clarify final details, resolve small design issues and ensure measurements are correct in line with the drawings

production

Production

All our makers are highly skilled and time served craftsmen.  Depending on the type and size of the project each maker will work on their own piece or as part of a small team on larger projects.  The makers take great pride in their work.

Our veneers are selected, matched, hand stitched and laid, to ensure perfect matching throughout the project.  All the pieces are hand crafted in our Leicestershire factory.

Spraying

Spray Shop

All the furniture is finished in our spray shop.  We are able to produce a full range of finishes including acid catalysed, polyurethane and polyester clear lacquers, also the same for paint finishes including hand polishing to achieve perfect 100% gloss finishes.

We have also developed techniques for applying sprayed metal to very high standards, these include Dubai gold, silver, pewter, copper, aluminium and rusted steel.

Installation

Installation

Our fitters are fully trained, qualified and experienced.  They are used to expecting the unexpected when arriving on site and try to overcome all problems facing them with a cheery and positive attitude.

We always aim to arrive on site between 7.00 and 7.30 am and work a full day before leaving to ensure your projects are completed on time.

All our fitters, makers and labourers carry CSCS cards, are trained and adopt all current Health and Safety Legislations and Safe Working Practices.

We pride ourselves on leaving the site in a better condition than when we arrived!

After sales

After Sales

Operation and Maintenance manuals and “as built” drawings are sent to the client once the job is complete. This ensures your customer has a full set of instructions and following the Care and Maintenance instructions ensures the longest possible life of the product.